What is a key purpose of the CVS Code of Conduct?

The key purpose of the CVS Code of Conduct is centered on promoting ethical practices that align with the company’s mission of helping people on their path to better health. This principle emphasizes the commitment to patient care, transparency, and responsible behavior in all interactions, whether with customers, employees, or partners. The Code of Conduct serves as a framework for employees to make decisions that uphold the integrity of the organization and ensure that the services provided genuinely contribute to the well-being of individuals and communities.

In contrast, while maximizing profit, reducing employee turnover, and enhancing product distribution are important for a business’s success, they are more focused on operational or financial performance rather than the ethical obligations and values that underpin the Code of Conduct. The emphasis on health not only reflects the core mission of CVS but also aligns employee actions and decisions with the company’s broader goal of promoting health and wellness in society.