Which of the following is NOT one of the five important values outlined in the CVS Code of Conduct?

In the context of the CVS Code of Conduct, the five important values emphasize the core principles that guide the organization in its operations, decision-making, and interactions with customers and employees. One of those values is efficiency, which is essential in maintaining operational effectiveness and meeting customer needs promptly. However, it is not classified as one of the core values in the CVS Code of Conduct.

The correct answer reflects that while efficiency is certainly important in the business context, the CVS Code of Conduct specifically prioritizes values such as caring, innovation, and accountability. Caring emphasizes compassion for colleagues, patients, and community members; innovation focuses on continuously improving to better serve customers; and accountability encourages staff to take ownership of their actions and uphold the integrity of the agency. In summary, the focus on specific core values over operational efficiency showcases how CVS aims to build its workplace culture and customer relations.